FAQ

Why has my power gone out?

There are many reasons why you may be left without power. The most common reason is an overload. An overload occurs when there are too many appliances running at the same time. Other reasons include using a faulty appliance or having a fault with the wiring itself.

The first thing to do is check the switchboard. Do you have fuses or circuit breakers?

If you have a circuit breaker switch, it may be as simple as flicking this switch back on. If this does not work, call your electrician.

If the switch is still on, try checking outside or with neighbors. Maybe the power outage is due to an electrical supply problem for your area. If this is the case, call your local supplier.

You can run use this checklist to work out what the problem is.

If you still have fuses in your switchboard, maybe it's time to talk to an electrician about updating your switchboard to a modern, safer and easier to use switchboard with a circuit breaker.

But remember, if in doubt contact your electrician. Electricity is dangerous and is best left to licensed professionals.

Matt Cox and his team are always happy to talk to you about your electrical problems. Get in touch here.

Can you replace my hot water system?

An electric hot water system requires both a plumber and an electrician to install it. Ku-ring-gai Electrical Service regularly works with a great team of plumbers so together we can install a new hot water service for you quickly and easily. We are also happy to work with plumbers you know and trust.

What areas of Sydney do you cover?

Ku-ring-gai Electrical Service covers most northern suburbs of Sydney from Berowra to the bridge and Frenches Forest to Ryde. We have recently expanded our service area to include the Hills district.

If I have more questions, who can I ask?

Matt and Pat, owners of Ku-ring-gai Electrical Service, are always happy to answer your questions no matter how simple or convoluted they may seem. Simply give them a call on 0418 442 578 and they will do their best to help you out.

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Contact us today and let one of our qualified electrical technicians take care of you.
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